Terms and conditions

1. General information
2. Intellectual property
3. Use of Facebook social plugins and other Facebook services
4. Liability and disclaimer
5. Consumer information
6. Applicable legislation and jurisdiction
7. Company identification and contact details

1. General information

1.1. This document establishes the terms and conditions governing the interaction and use of the website https://evocasa-re.md, hereinafter referred to as the website.

1.2. Visiting the website implies acceptance of these Terms and Conditions, including those regarding Personal Data Security and the Cookie Policy. For the proper use of the website, please read these Terms and Conditions carefully and in their entirety.

1.3. We reserve the right to make changes to these Terms and Conditions, including regarding Personal Data Security and the Cookie Policy or the website without prior notice, these changes becoming mandatory and effective immediately for all website visitors. You are responsible for regularly reading the Terms and Conditions of our website, with the version in force at the time of using the website being applicable each time.

1.4. The website https://evocasa-re.md, including the Evocasa Real Estate Agency brand, is the property of PRO-SOLUTION SRL, a Moldovan commercial company with fully private capital (hereinafter referred to as the company, we, our, etc.). The website is managed independently by the company, based on a set of specific rules and procedures for providing real estate services.

In its relationship with its clients, PRO-SOLUTION SRL provides them with complete and transparent information regarding the method, procedures, and conditions of work and collaboration.

1.5. When using the facilities and services offered through our website, you will provide, when requested, only real, correct, current, and complete information, which you authorize us to use exclusively for the purpose for which you have agreed to make it available to us. It is possible that certain services may be conditioned on the provision of your personal data. In the event that we consider that this obligation has been violated, we reserve the right to block access to the use of the service, for a determined or undetermined period, without any prior notice.

Thus, PRO-SOLUTION SRL reserves the right to refuse access to some users to part or all of the website's functions if, based on their conduct or activity on the site, it considers that the user in question could harm the company's interests through their actions. The evaluated risks can be represented by: submitting service requests based on false information/identities, any actions carried out in bad faith that endanger/affect/defraud the performance of our IT system, etc.

In any of these cases, the user can contact PRO-SOLUTION SRL to be informed of the reasons that led to the application of the restrictions in question.

2. Intellectual property

2.1. The entire content of the website https://evocasa-re.md is the property of PRO-SOLUTION SRL and is protected by copyright law.

All copyrights, trademarks, and other intellectual property rights over all materials or information contained on this website (images, texts, graphics, symbols, web graphic elements, scripts, programs, logos, databases) belong exclusively to us or our partners and are protected by intellectual property laws. The use of these materials or information is permitted only with our prior consent. Partial or total reproduction of the content, design, or components of this website is prohibited.

3. Use of Facebook social plugins and other Facebook services

3.1. On our website, in certain cases, some plugins of the social network www.facebook.com ("Facebook") may be used. Facebook is operated by Meta Platforms, Inc., 1 Hacker Way, Menlo Park, CA 94025, in the USA.

3.2. If you visit a website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. We have no influence on the amount of data that Facebook collects using this plugin. In this regard, we inform you of the following:

through the plugins, Facebook receives information about the pages you have accessed by visiting our site, but only if you are logged into Facebook during your browser session. This way, Facebook can link the activity you perform on our site to your Facebook account. If you interact with the plugins, for example, by clicking the Like button or leaving a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. If you are not a Facebook member, it is still possible for Facebook to find and store your IP address and, if necessary, additional information about the browser you are using, but this cannot be attributed in any way to your Facebook account (as long as you are not logged into the social network).
Under certain conditions, it is possible for us to use Facebook services that allow the use of data for the optimized display of advertising materials (e.g., banner ads) and for advertising evaluation. For more information on the functioning of Facebook social plugins, and information on the processing and use of data for advertising purposes, please consult the Facebook privacy policy: www.facebook.com/about/privacy/. There you will also find information on how to restrict or exclude the use of your data for advertising purposes on the Facebook network.
If you are a Facebook member and do not want Facebook to collect data about you through our site, you must log out of Facebook before visiting our site.
t is also possible to block Facebook plugins with add-ons (extensions) for your browser, for example, through "AdBlocker" or "Facebook blocker".

4. Liability and disclaimer

4.1. PRO-SOLUTION SRL cannot be held responsible for any of the situations listed below:

4.1.1. malfunction of internet networks that may affect the use of the website;

4.1.2. inability to use the website;

4.1.3. errors occurring in the devices responsible for the proper functioning of the communication lines between the visitor and the website;

4.1.4. loss of documents (in printed or electronic format) or computer data;

4.1.5. improper functioning of any software programs;

4.1.6. blockages of any kind resulting from the provision of erroneous or incomplete data during the completion of visitor profiles, if such a function is available;

4.1.7. technical and/or human errors of any kind;

4.1.8. cases of force majeure or events beyond its control, in which case the assumed deadlines will be extended accordingly;

4.1.9. fraud committed by third parties to the detriment of any user;

4.1.10. any direct or indirect damage caused by the use of the website, regardless of the reason.

4.2. No content transmitted to visitors by any means of communication or acquired by them through access, visit, and/or viewing constitutes a contractual obligation on the part of PRO-SOLUTION SRL towards that content.

4.3. The materials contained in this website are provided without warranties of any kind from PRO-SOLUTION SRL. The company does not assume any express or implied liability regarding the accuracy and completeness of the information, texts, graphics, links, or any elements contained in these materials. The company reserves the right to make changes, corrections to this website, as well as improvements to the information contained in this website, at any time and without prior notice. The information on the website https://evocasa-re.md/ may contain technical and/or typographical errors.

4.4. Toate recomandările companiei din cuprinsul website-ului https://evocasa-re.md/ altele decît serviciile imobiliare ce fac obiectul prezentului web-site sunt recomandări de bază, pentru care nu va putea fi ținută sub niciun fel răspunzătoare. De aceea, recomandăm ca, pentru operațiunile tehnice conexe (juridice, financiar-fiscale, de cadastru și geodezie etc.) să consulte specialiști în domeniu, pentru a evita angajamentele dezavantajoase.

5. Consumer information

EN: 5.1. The quality of our services can be appreciated by users/clients. Suggestions and complaints can be reported in free form to the company by e-mail, also indicated on the website, or in writing.

5.2. The user/client will receive a confirmation of the submission of the suggestion and/or complaint, in the case of a written complaint, at the company's activity address indicated on the website or the company's headquarters.

5.3. The company will analyze the user's/client's request and issue a response to them, within a maximum of 14 (fourteen) days, unless the law provides otherwise.

If the Client is not satisfied with the Commissioner's decision regarding their complaint, they may, as the case may be, address the supervisory authority: the State Inspectorate for the Supervision of Non-Food Products and Consumer Protection, or the courts, according to the procedure provided by law.

5.4. Data of the State Inspectorate for the Supervision of Non-Food Products and Consumer Protection: website: https://consumator.gov.md/, Green line (only from a fixed network) 0 800 28 028, Consumer phone 022 51 51 51.

6. Applicable legislation and jurisdiction

6.1. The use of our website https://evocasa-re.md/ is governed by Moldovan legislation.

6.3. Any misunderstanding arising from or in connection with the use of the website https://evocasa-re.md/, if it cannot be resolved amicably, will be submitted for resolution to the competent courts at the headquarters of PRO-SOLUTION SRL.

7. Company identification and contact details:

Name: PRO-SOLUTION SRL
IDNO: 1015600038284
Legal address: Mun. Chișinău, Str. V. Trandafirilor, 6/2, ap. 147

Office address:
Mun. Chișinău, Str. Dr. Tudor Strișcă, 8/2, of. 121

Working hours:
Monday-Friday from 09:00 to 18:00;
Saturday from 09:00 to 12:00;
Lunch break: 13:00 -14:00;
Days off: Sunday.

Phone: +373 79 554 003
E-mail: office.evocasa@gmail.com
Facebook: https://www.facebook.com/share/1B7Txq46tV/?mibextid=wwXIfr
Website: https://evocasa-re.md